Algeria
Argentina
Australia
Austria
Belgium


COFACE WEST AFRICA BENIN
47-48 Quartier Guinkomey
7565 Cotonou 01

Tel./Fax: + 229 21 31 65 89
e-mail: commercial_bn@coface.com

Benin
Brazil
Bulgaria

COFACE WEST AFRICA BURKINA FASO 
Secteur 05, 1268, avenue Kwamé N'Krumah
01 BP 3240 Ouagadougou
Tel./Fax: +226 50 33 01 13

Cell.: +226 70 28 30 68
e-mail: coface_westafrica@coface.com
Office manager: djeneba_ouedraogo@coface.com
Managing director: philippe_hoeblich@coface.com
Burkina Faso


COFACE SERVICES WEST AFRICA CAMEROON

Imm. BICEC - 4ème étage
Avenue de Gaulle Bonanjo
BP 18342 Douala
Tel.: +237 33 42 51 53
Fax.: +237 33 42 00 96

Cameroon
Canada
Chile
China
Coface Group
Colombia
Costa Rica
Croatia
Czech Republic
Denmark
Ecuador
Egypt
Estonia
France



COFACE GABON SERVICES
Immeuble DIAMANT
2è étage
BP 1070
Libreville
Tel. : + 241 05 03 69 05
Fax : + 241 76 13 50
Email : coface_westafrica@coface.com

Gabon
Germany
Hong Kong
Hungary
India
Ireland
Israel
Italy

COFACE SICR COTE D'IVOIRE
2 Cocody Plateaux
Lot n°85 Ilot 9
18 Abidjan
Tel.:+ 225 22 41 49 68
Fax.:+ 225 22 41 48 49
Ivory Coast
Japan
Latvia
Lithuania
Luxembourg

COFACE SERVICES MALAYSIA SDN BHD
CP 17, Suite 1304 13th Floor,
Central Plaza, 34 Jalan Sultan Ismail
50250 Kuala Lumpur
Tel.:+60 (3)  2141 3380
Fax.:+60 (3) 2141 3381
e-mail:
enquiries@coface.com.my
Malaysia



COFACE WEST AFRICA MALI
Imm. Dramane Kouma
Av Cheick Zahed
BP E 4770 Bamako
Tel./Fax : +22 32 29 26 45

Mali
Mexico
Morocco
Netherlands

COFACE NORWAY
Postboks 2006 Vika
0125 Oslo

Norway
Peru
Poland
Portugal
Romania
Russian Fed.


COFACE SICR SENEGAL

43, rue Albert Sarraut
Immeuble AGS Parchappe
BP 12454 Dakar
Tel: +221 33 823 69 92
Fax.: +221 33 842 08 87

Senegal
Serbia
Singapore
Slovakia
Slovenia
South Africa


COFACE SERVICES KOREA CO LTD
Kyobo Life Insurance Bldg. 9F
1 Jongno 1-ga, Jongno-gu
Seoul 110-714
Tel.:+82 (0)2 2088 7401 
Fax.:+82 (0)2 2088 7474
e-mail: jinhak_ryu@coface.com

South Korea
Spain
Sweden
Switzerland
Taiwan


COFACE HOLDING (THAILAND) CO LTD
622 Emporium Tower, 22th Floor
Sukhumvit 24, 
Klongtoey
10110 Bangkok
Tel.: +66 (02) 664 89 89
Fax.: +66 (02) 664 89 98
e-mail: marketing_thailand@coface.com

Thailand


COFACE WEST AFRICA TOGO
22, Boulevard de la Paix
Immeuble ERAD
Quartier Super TACO
BP 899 Lomé
Tel./Fax: +228 220 89 58

Togo
Turkey
UAE
Ukraine
United Kingdom
United States
Venezuela

COFACE VIETNAM SERVICES

Suite 1719, 17th floor, Gemadept Tower,
N°6, Le Thanh Ton Street, 1st District
Ho Chi Minh City
Tel: +84 8 62 556 928
Fax: +84 8 62 556 801
e-mail: coface_vietnam@coface.com 

Vietnam

What does it mean ?

What is an arbitration award ?
This is a decision handed down by one or more arbitrators within the framework of an arbitration court in response to a claim referred to them by the two parties to a contract that includes an arbitration clause. To be enforceable as a local ruling, the award must have an exequatur (a written endorsement by the local judge authorizing the execution of a judgment from another country of jurisdiction) and the country must have ratified the New-York Convention.
What is a forced abandonment ?
This is the situation in which an investor has no longer access to his investments for a given period of time (minimum 6 months) because of political unrest.
What are bonds ?
These are sureties issued in connection with contracts between an exporter and his buyer to guarantee the fulfilment of the contract.

There are several types of bonds :
- Bid bonds
- Advance payment bonds
- Performance bonds
- Retention bonds
What is a boycott ?
This is the decision by a State or the instruction given by a State to one of its nationals, to suspend all commercial relations with a person, a group or a country in order to exert pressure or as a measure of retaliation.
What does causes of loss mean ?
There are events or decisions mentioned in the general conditions of the insurance policy that contribute directly and exclusively to the occurrence of the insured peril and trigger the application of the underwritten cover.
What is co-insurance ?
This is a policy underwritten by a pool of insurers who agree to share losses according to a predetermined ratio. The insurers are only liable for the share of the losses.
What is confiscation ?
This is the seizure of some or all of a company’s assets by a State.
What is a quotation ?
This is an estimated and a non-binding indication given by an insurer to a broker or a client concerning the premium rate and terms of cover.
What is deprivation ?
This is a forced occupation and appropriation of property, equipment or assets belonging to the insured, for a given period of time (at least 6 months) without legal justification.
What does selective discrimination mean ?
This is an administrative or regulatory decision or measure of a discriminatory nature which selectively targets the insured company and which is detrimental to its investments.
What is an endorsement to the insurance policy ?
This is an addendum to or enhancement of the policy conditions.
What is a public entity ?
This is an entity whose decisions are controlled by the State via the latter’s majority stake in its capital, its legal status or its institutional ties to said State.
What is an embargo ?
This is an administrative measure aimed at preventing the import or export of merchandise or the performance of a service to or from the country of the risk.
What is expropriation ?
This is the situation of being deprived of assets as a result of a decision by the government of the country of the risk.
What does inconvertibility mean ?
This is a government’s decision preventing the conversion of its currency to another currency.
What is business interruption ?
This is the loss of profit occuring during the policy period following the occurrence of a covered cause of loss.
What is limit of liability ?
This is the maximum amount the insurer will pay per policy.
What is nationalization ?
This is the expropriation pronounced by a legislative body to remove the owners or shareholders of industrial or trading companies, with transfer of their management authority to bodies representing the government and assignment of their assets to the State.
What is non-performance of a contract ?
This is the non-compliance with one or more obligations under the insured contract, decided in an arbitrary and unilateral basis by other party to the contract.
What is non-repossession ?
This is the impossibility of recovering machinery or equipment that the insured has made available to a trading partner to perform a contract.
What is non-transfer ?
This is the impossibility of making payments abroad for political or economic reasons.
What is the percentage insured ?
This is the percentage of the risk covered by the insurer.
What is commercial risk ?
This is the non-payment or market interruption which results from the default of a private buyer.
What is political risk ?
This risk results from a government’s decision or from a public entity’s failure to comply with contractual obligations or from a political event.
What is subrogation ?
This is the right for the insurer to take legal action against a third party (trading partner, guarantor or local authorities) responsible for a loss to an insured for which a claim has been paid.
What is underwriting ?

The underwriting is the decision by which the insurer agrees to cover the risk of a potential loss to certain conditions and in exchange for payment of a premium.